Administrative/Registration Assistant

Update August 4th: POSITION FILLED

Administrative/Registration Assistant (Contract)

The Association of Counselling Therapy of Alberta (ACTA) is seeking a highly organized, hardworking and self-motivated Administrative/Registration Assistant to process applications to the Association. The ideal candidate will work with minimal direct supervision and therefore, needs to have superb time management and organization skills. The candidate will be comfortable with general office operations, including email, Word, Excel, data entry, and setting up phone/video conferences. This position represents our organization, so candidates should have good people and communication skills in order to best work with our members.

ACTA is a new Association and it is expected that the administrative duties will evolve and expand with the growth of the organization. Initially this will be a six month contract position and the incumbent will work remotely to process registrant applications. The successful candidate may be considered for a full time administrative position after a six month (or extended) contract period. 

Job Duties:

  • Communication with applicants. This includes answering phone and email inquiries, and handling requests or complaints in a professional manner

  • Processing applications including review of supporting documentation provided by applicants and entering data into the computer registration program

  • Referral of non-routine applications to appropriate ACTA Committees for review if required

  • Coordinate communication between various ACTA Committees

  • Monitoring timelines and turnaround times for applications

  • Recording and transcribing meeting minutes

  • Maintaining office files

  • Occasional travel may be required to attend face to face meetings or training sessions.

  • Other administrative/clerical duties may be assigned   


  • High school diploma or equivalency required

  • Minimum typing speed of 60 wpm and experience with data entry

  • Previous administrative experience in an office environment

  • Good organization, scheduling and time management skills

  • Excellent communication and customer service skills

  • Working knowledge of Microsoft Office and standard office equipment

  • Preference will be given to applicants with experience working for a regulatory college  

  • Preference will be given to those with post-secondary education in Office Administration 

Please apply to this job posting on Indeed:

with your resume and covering letter by June 30, 2019. We appreciate all applications but we will only contact applicants selected for an interview.

Jesse Reichenstein